Privacy Policy

Metabolic Meals Privacy Policy



Metabolic Meals (the “Company”) is committed to safeguarding your online privacy with respect to the personally identifiable information that we may obtain from you at the web site (our “Web Site”). Our Privacy Policy (“Privacy Policy”) answers frequently asked questions about your online privacy, including what personally identifiable information we may obtain from you and how it will be used and protected. The Company may from time to time change this Privacy Policy, so please check back periodically.


If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by the Company to a third party for the third party’s direct marketing purposes. To make such a request, please send an e-mail to to the attention of the Privacy Manager or write us at Metabolic Meals, LLC, 464 Bussen Underground Road, St. Louis, Missouri, 63129, Attention: Privacy Manager.


No, as a general rule, we do not sell or rent your personally identifiable information to anyone. If and whenever we intend to share your personally identifiable information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer. However, we may from time to time rent or sell demographic information in the aggregate that does not contain your personally identifiable information.


No, the Company will not disclose personal information to third parties for the third parties’ direct marketing purposes unless you first affirmatively agree to that disclosure, or if you have exercised an option that prevents that information from being disclosed to third parties for their direct marketing purposes. “Direct marketing purposes” means the use of personal information to solicit or induce a purchase, rental, lease, or exchange of products, goods, property or services directly to individuals by means of the mail, telephone, or electronic mail for their personal, family, or household purposes. “Direct marketing purposes” does not include the use of personal information (a) by bona fide tax exempt charitable or religious organizations to solicit charitable contributions; (b) to raise funds from and communicate with individuals regarding politics and government; (c) by a third party when the third party receives personal information solely as a consequence of having obtained for consideration permanent ownership of accounts that might contain personal information; or (d) by a third party when the third party receives personal information solely as a consequence of a single transaction where, as a part of the transaction, personal information had to be disclosed in order to effectuate the transaction.


If, upon visiting our Web Site, your use is limited to browsing our informational content, we will not require that you provide us with any personally identifiable information. However, we may request personal information from you at other times. For example:

  • If you join a plan through our Web Site, we may ask that you provide us with certain personal information, including your name, credit card number, expiration date, e-mail address, mailing address and telephone number. Your credit card information will be transferred to for processing. (as discussed in more detail below) employs a variety of security and risk management technologies to facilitate secure online transactions and to protect your credit information. You can find more information about at www.
  • If you post to our discussion forums, we will ask that you provide us with your name, e-mail address and password.
  • If you want to enter any sweepstakes, contests or promotions sponsored by us or by one of our business partners, we will need your name, e-mail address and other information as may be required by the rules of the specific contest.
  • If you choose to participate in a customer survey conducted by us or by one of our business partners, we may ask for your name, e-mail address and other information as may be required by the particular survey.
  • If you report a problem or submit a customer review, we will ask that you provide your name, e-mail address, membership number, address, phone number and fax number. Should you contact us for any reason other than to report a problem and/or submit a review, we may also keep a record and/or copy of your correspondence with us.



To protect the security and quality of your personal information, we have implemented technical and managerial procedures to maintain accurate, current and complete information as well as to protect your personal information against loss, misuse or alteration when it is under our control. Your personally identifiable information will be encrypted and stored on our secured servers. Your personal information is also password protected so that access is limited to yourself and those with whom you share your password, the Company, as well as third-party access facilitated by the Company with your prior permission. We have also taken steps to help protect the integrity of your personal financial information when you complete a purchase transaction on our Web Site. As noted above, we use to facilitate confidential online business transactions. helps prevent your credit information from being read by unauthorized persons as this information is transmitted over the Internet. Metabolic Meals employs the web Server using SSL (Secure Socket Layer) encryption for the secure exchange of your personal information and the system. The Metabolic Meals transaction system passes your credit information through its system, but does not retain any credit card numbers. Once the transaction is completed, information about the sale (without credit card information) is stored in a password-protected online database maintained by Metabolic Meals. Only in an offline and offsite accounting server does retain the entire transaction record. This eliminates the ability of hackers to gain access to your personal information. In addition, processes all transactions by private digital lines, and not via the Internet. You can find more information about at www.


Our primary use of your information is to administer, maintain and improve your experience on our Web Site generally, as well as provide you with customized, personalization services and interactive communications.

  • If you subscribe to our Newsletter on our Web Site, we will from time to time send you e-mails regarding our Web Site, Newsletter and special promotions. Also, we occasionally may send you direct mail about products or services that we believe may be of interest to you.
  • We use your financial information (e.g., your credit card number) only to verify your credit and to bill you for memberships purchased through our Web Site. We also use your contact information as necessary to send you information about the memberships that you have purchased on our Web Site.
    When you enter any sweepstakes, contests or promotions sponsored by us or by one of our business partners, we may use your e-mail address to send you status updates.
  • We use your IP address to help diagnose problems with our server and to administer the services offered on our Web Site. We also use your IP address to help identify you and to gather broad demographic information that we may share with our business partners, but only in the aggregate, without any of your personally identifiable information.
  • We may research the demographics, interests and behavior of our customers based on the information provided to us during membership registration, during sweepstakes, contests and promotions, from our server log files, from cookies and from surveys. Our research may be compiled and analyzed on an aggregate basis. We may share this aggregate data with business partners, but only in the aggregate, without any of your personally identifiable information.
  • Technologies such as cookies, beacons, pixels, tags and scripts may be used by the Company and our partners, including marketing partners, affiliates, or analytics or service providers. These technologies are used in many ways, including advertising, sales and marketing, analyzing trends, administering ad improving the Web Site, tracking users’ movements around the Web Site (including point of entry), gathering demographic information about our use base, verifying login status, measuring the success of a particular marketing campaign, providing improved customer service, providing more relevant content, deterring or detecting fraud, and providing users with a customized experience. We collect information based on the use of these technologies on an individual as well as an aggregate basis. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Web Site, but your ability to use some features or areas of our Web Site may be limited.



If you change your mind and decide that you no longer want to receive promotional e-mails, newsletters and/or direct mailings, you may opt-out at any time by simply sending an e-mail request to or by following a link in the footer of all non-transactional e-mail messages sent by us. Similarly, if you are not receiving our promotional e-mails and/or direct mailings and wish to receive these materials, you may opt-in at any time by simply sending an e-mail request to


You may edit your personally identifiable information and your password at any time by sending an e-mail request to


Cookies enable us to customize and personalize your experience on our Web Site, including the products and promotions that are offered to you. Essentially, a cookie is a small amount of data that is sent to your browser from a web server and is stored on your computer’s hard drive. We use cookies for several purposes in connection with the operation of our Web Site.

  • We may use cookies to identify you and access your information stored on our computers in order to deliver you a better and more personalized experience. For example, we may use cookies to tell you about products and services specific to your interests.
  • Upon request, we will save your “user name” so that you do not have to re-enter it every time you visit our Web Site. In providing you with this service, we use cookies.
  • We may use cookies to estimate our customer base and customer usage patterns. Each browser accessing our Web Site may use a unique cookie that is then used to determine the extent of repeat visits and the customer activity during those visits. We may use the historical information to help target promotions based on customer interests and behavior, both specifically to individual customers and on an aggregate basis with respect to all customers.
  • We also may use cookies to track your progress and number of entries in some promotions, sweepstakes and contests, or through a meeting registration process. For example, when a promotion uses cookies, the information coded to the cookie indicates your progress through the promotion, and may be used to track entries, submissions and status of prize drawings.

Business partners that offer co-branded services and jointly-sponsored sweepstakes, contests and promotions on our Web Site may use their own cookies. We have no control over those cookies, nor does this Privacy Policy cover how your personal information contained in those cookies may be used or protected. If you have any questions about the cookies of such third parties, or about the use of your personal information by such third parties, you should contact the site administrator or web master of the third party site.


Yes, you have several choices with respect to cookies. You can modify your browser preferences to accept all cookies, to notify you when a cookie is set, or to reject all cookies. However, our Web Site uses cookie-based authentication. Accordingly, if you choose to reject all cookies, you may not be able to log onto our Web Site and/or use our services or participate in our sweepstakes, contests or promotions.


It is important to remember that whenever you voluntarily disclose personal information online, your information can be collected and used by others. If you transmit or post personal information online that is accessible to others, you will not be able to control how that information is used by others. When we receive the transmitted information, we will use the procedures summarized in this Privacy Policy to ensure the integrity and security of that information in our systems. Unfortunately, notwithstanding any of the steps taken by us, it is not possible to guarantee the security and integrity of data transmitted over the Internet. Consequently, while we take the above-described reasonable steps to protect your personal information, we cannot and do not warrant the security or integrity of any information you transmit to us when registering for our Web Site or otherwise. All such transmission of information is at your own risk. Moreover, though we are committed to having our Web Site comply with this Privacy Policy, you are ultimately responsible for maintaining the secrecy of your password and your personally identifiable information. If you are careless with your password, or you decide to share your password with third parties, you must be aware of the risk that such third parties will have access to all of your personally identifiable information.

Our Web Site and our products and services are not directed to persons under the age of 13. We do not knowingly collect personal information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent’s or guardian’s consent, he or she should contact the Company. If the Company becomes aware that a child under the age of 13 has provided personal information, the Company will delete such information from our files.

The Company reserves the right to modify this privacy statement at any time. If we decide to change this privacy statement in any material way, the Company will notify you here, by e-mail, or by means of a notice on the Web Site so that our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. For material changes in how we use personal information, we will provide advance notice by e-mail (sent to the e-mail address specified in your account) or by means of notice on the Web Site prior to the change becoming effective. In all cases, your continued use of the Web Site or our products and services constitutes consideration and your binding acceptance to any such changes.

If you have any questions or comments about this Privacy Statement or the practices of our Web Site, please feel free to e-mail us at or visit our contact page.